Internet Services Policy & Procedures (effective June 1, 2008)

OSU Center for Health Science’s web department is responsible for the CHS external website and CenterNet, the internal site for faculty, staff and students. The sites are offered as a service and resource to advance awareness of our agency to outside constituencies and to provide a method for sharing information among internal audiences.  

The web department is responsible for sites’ design, ensuring our web presence meets university logo use and branding standards. The web department works in cooperation with OSU’s information technology department to ensure the sites run smoothly and to employ new technology as needed. Various internal subject-matter experts are responsible for contributing to the site’s content. The OSU-CHS communications office has final approval of all content and design.

Edits to Existing Web Pages
Content owners – our internal subject-matter experts – are responsible for ensuring the information provided on the OSU CHS sites is accurate and relevant. To update an existing page, please provide a detailed description of changes required and the link to each page that requires edits. Submit change requests in writing to the web master, Rebecca Nida, at rebecca.nida@okstate.edu.  Updates are made in approximately five business days, depending on the number of requests in the queue.

Development of New Web Pages
If you need to add a page or information to the OSU CHS sites, submit a written request to the web master, Rebecca Nida, at rebecca.nida@okstate.edu.  Include the requesting department’s name, a primary contact, type of information to be provided and suggested location (for example, to which existing page should this information link). The web master may need to schedule a scoping session with you to gather more details about your request.

Development of new pages and features requires approximately 10 business days – at times more – depending on the number of jobs in the queue and the complexity of your project.

 

Our Ongoing Vision
EVERY DEPARTMENT in EVERY AREA fully communicating their information to the right online audience clearly, accurately, and effectively.

DO YOU KNOW?

1. How many websites we have at OSU-CHS?
   

   We actually have TWO websites.
   One we call CHS, it is our external website. It is the site where all potential students, visitors, alums, etc. go to.  It is our front door. 

   The other is Centernet, our internal intranet site.  That one is used by faculty, staff and students for everything from forms to phone lists and beyond.  Much, but not all, of it is password protected.
   
   

2. How many people visit our sites monthly?
   

   The answer is A LOT!
   Over 12,500 people viewed over 70,000 CHS pages in June 2006 alone, and that was a slow summer month!

   Over 14,000 people viewed over 73,000 Centernet pages in June. 

   
   
3. Where your departmental page is on the web?
   

   Your departmental page is most likely on CHS. However, if you are an office or department that primarily serves within the college, you will find your page on Centernet.
   
   

4. How to find it if you don’t?
   

   To find your area you can type the name of the area in the search box available on any page. Make sure you pick the area you want to search, CHS, Centernet or the entire web.  You may also find it in the quicklinks drop down box on the CHS home page.  If you don’t find your area in that menu please make sure to send us the information and we will add it to the list.
   
   

5. If your online departmental information is up-to-date?
   

   There is only one way to find out - go to your area and read the information. Anytime you have a change or update, it is important that you let us know. Please review the policy & procedures.

6. Who is responsible for keeping that information up-to-date?
   
   If you don’t know the answer to this one, your department needs to discuss it.  Each department should have one designated person, maybe an administrative assistant, maybe a professor.  Whoever it is, that person should be responsible for sending changes and checking information on your area.  We do our best to keep things up to date from public announcements of promotions, events, etc.  But often information doesn’t get back to us until too much time has passed.  Contact Internet Services and we can help you figure it all out and get it up to date ASAP!

7. Who to contact if you can’t find, or need help with, information on our site?
   

   If you need to update, need help with organizing and updating information, menus, or can’t find something you can contact Internet Services. If you want help with phones, email or something other than information on our website, please contact the Tulsa helpdesk.

 

Resources & Information

Reporting broken links or other problems
email rebecca.nida@okstate.edu
or call 918.561.1224

Creating or redesigning your web area
The 8 steps to a great site

Writing for the Web
How it is NOT the same as writing for print

Downloadable Documents
What is best for your information?